Terms & Conditions
Our current turnaround is approximately 4-6 weeks.
You must be 18 years old to purchase any knife, axe, or edged tool from Carter & Son Forge. The purchaser also understands that all local, state, and federal carry laws apply. The purchaser takes all responsibility for how the knife is used when you agree to purchase from Carter & Son Forge.
Shipping is via USPS Priority mail. Any damages that occur during shipping require that you file a claim with USPS. Standard Priority mail carries $50.00 in insurance and it is advised that you purchase additional insurance for large orders. Please email us for additional insurance.
Although most U.S. Packages arrive within 2-3 days of shipment, we can not guarantee exact shipping times. Please note items shipped internationally could be delayed by customs. You will be responsible for any custom or duty fee on your items. During the holiday season shipping times could be extended. This is beyond my control and I do not guarantee exact delivery dates.
Please understand that the following situations are outside of our control and may delay the arrival date: 1) Any postal service delays or disruptions 2) Any Holidays where there is no postal service 3) Any border/custom delays 4) Severe weather (i.e. Ice Storms)
No refunds or exchanges these are handmade items. No refunds on custom orders.If you would like insurance on your shipping additional charges will apply however If item is lost due to shipping with the insurance applied a claim will be filed through the usps service and may take time to process prior to a possible refund given. If item is damaged in shipping and had the insurance purchased it is important to file a claim right away with usps no guarantee of a refund if the proper steps are not followed and claim approved by usps.
I personally guarantee all of my items to be in good working order and will be very similar in size and shape represented in each listing. However, items that have a "forged finish" are one of a kind items that will have slight cosmetic imperfections such as hammer marks that have no effect on their usability.
Our knives are designed to stand up to all types of abuse. However I will not refund a knife that has been misused. Examples of misuse: prying, batoning, striking, throwing, dropping, submerging, et cetera.